Council signs housing provision pledge
Thu 19 July 2012, 5:39 pm
Medway Council has become one of the first in the country to sign a nationally recognised pledge to provide high-quality repairs and accountability to its tenants.
The council's landlord services department has signed a new Chartered Institute of Housing repairs charter.
The charter – launched in Manchester in June and sponsored by Mears Group – is a framework for improvement, based on a self-assessment approach. Residents, a repairs forum and a scrutiny panel will all be involved in the assessment of the service.